A psychologist, the tube map and the trouble with narrow definitions

Jordan Peterson is a well known clinical psychologist and self-help author. One of his favourite topics involves the nature of creativity as an aspect of one's personality type. His ideas are well thought out, even though framed within his own North American cultural biases.

As a result of these biases, he sees creative people as liberal and the lack of it as a conservative trait. Moreover, he proposes that pursuing your creativity is a very high-risk strategy in life, which he sees as the hallmark of a more liberal mindset. This brings us to the the trouble with narrow definitions.

The problem with this analysis is not that his conclusions are wrong, but that he seems to be basing them on a very narrow view of creativity. From the way he describes it, Peterson obviously thinks that creativity is uniquely found in artistic expression, and the the trouble with narrow definitions is that they lead to narrow conclusions.

For him, an architect would be creative whereas an engineer would not. A fine artist would be creative but not a draughtsman. He regards it as axiomatic that going to work every day is impossible for anyone of a creative bent. This is not my experience after thirty years of working in the creative industries.

In the early 90s I had the luck to work in the same office as the extraordinary graphic designer, Alan Fletcher. Fletcher understood creativity to be the ability to recognise connections that others simply do not see. However, he also recognised that making those links was a lot more commonplace than people realise. He once said to me that "everyone is a designer" and he was right.

Everyone includes you. Your home, your workspace, your clothes and your entire lifestyle require some degree of creative input. Irrespective of whether or not you flouting conventions, adhere to norms or subvert expectations, you are either choose means of self-expression or simply solve pragmatic issues in creative ways.

Peterson's idea of artistic creativity can also be misleading. An example would be an amateur painter, who is skilled with a brush. They spend their days faithfully reproducing landscapes. Despite appearances, there would be nothing remotely creative about such a person. Artistic yes, in a reductionist sense, but not creative.

So how does this link to the London Underground?

The Tube map – the map of the London Underground – is a creative solution that lies entirely outside of self-expression. Despite the fact that it displays a phenomenal grasp of visual acuity and technical skill, it is representational only as means of wayfinding. If you placed the tube map alongside a picture of hay wains rendered in oil on canvas, we know which one Jordan Peterson would pick as an example of creativity.

However, the Tube map perfectly represents the broader idea of creativity because it involves connections that are not immediately apparent. The map grew out of a need to render a complex system in simple, navigable terms. This is never an easy task and it would have proved to be impossible if not for a purely creative leap.

To understand this we have to examine the London Underground itself. Five separate companies built and operated the first tube lines. As a result, they did not get together to creates a composite map until the early years of the 20th century.

The map above was commissioned in 1907 by the five companies who were operating the various lines at that point. It should be noted that even though this early version of the Underground was only a fraction of the complex system that it would become, it was still an incredibly difficult task to represent it realistically against a physical map of London. It's a beautiful piece of work, both in design and execution, but it highlights the problems of rendering a complex system visually.

The real Tube map

In the late 1920s Harry Beck, a draughtsman working for the London Underground, made the conceptual leap away from a geographical map to a topographical one.

Whereas geography concerns itself with physical spaces as a whole, topography is more concerned with the individual features of such a space. Beck understood that passengers were not interested in the actual physical distance between stations, only how many stops they would travel and where they should change trains.

His real leap was when he adapted a completely different discipline to meet his needs. He began to lay out the underground system as though it were an electrical diagram. He represented each station as part of a system while ignoring its actual geographic position. Then he incorporated the existing colour coding of lines in order to allow passengers to plan their journeys more effectively. Finally he used his draughtsman skills to realise his ideas.

The Tube map seems obvious to us now. However, when Beck took the idea to his managers they rejected it on the basis that is was too radical. Despite this early setback, once tube travellers got their hands on some test prints there was no going back. Public approval of the map was universal.

From 1933, London Underground mass produced the Tube map for the London public and has done ever since. The map's designers have accommodated all of the extensions and additions to the Tube in the nine decades since it was first introduced. Another testament to it's effectiveness is that virtually every municipal railway project across the globe has adopted the tube map as a template for their own maps.

Why is this important

Creativity is a huge factor in human development. It manifests in writers expressing their innermost landscapes, in teachers communicating with students, with engineers developing systems to bring architects' visions to life, and even for medical professionals searching for solutions within a pandemic.

These are just a few scattered examples of how creativity is intrinsic to progress.

In the end, the trouble with narrow definitions is that we cannot afford to narrow creativity down to artistic self-expression. It won't do us any favours as and when we face the challenges to come.

A pub in need of a website – The Harbour Inn, Arley

The Harbour Inn in Arley was built in the third year of the reign of King Henry VIII, and despite keeping visitors fed and watered for over five centuries, up until a few years they didn’t have a website.

This beautiful pub is nestled in the heart of the Severn Valley between the historic steam railway and the river itself.

I decided to go for a more layered, old-fashioned look for the site, with rich graphic elements underpinning the backgrounds on the home page.

pubs in need of a website

Making a site look rustic and traditional without it looking dated is like walking a tightrope. There are design elements that benefit from being cyclical and using a slab serif for headlines and banner copy was an obvious solution. Slab serifs originated in the middle of the industrial revolution but 200 years later they retain their popularity because of their sleek mechanical nature.

I wanted to use rustic woodcut images throughout the index page but they needed to be subtle so I blended them into the backgrounds of each section band.

Good signage and your grandmother

I was once told that you should design good signage with your grandmother in mind. The idea was that if you were to drop your granny off in the middle of a building complex, she should be able to get anywhere she wants to go without asking for directions.

Now that may sound patronising to grandmothers. However, in this instance she merely represents the everyman (or woman). Good signage should require no special or esoteric knowledge. You should be able to quickly navigate from any given point to any other point within the system at all times.

The art of wayfinding

Signage is just a method of aiding wayfinding, the process by which human beings orient themselves within - and navigate through - their environment.

We have evolved to be really good at this, so we tend not to think about it too much. The only time it enters our mind is when we get lost, or when we enter a novel, complex environment. This where signage becomes helpful, and in some cases crucial.

There are subtleties to signage that most of us never have to consider. Take motorway signs. They have the specific problem that they have to be read at 70 miles an hour. One of the cleverest ideas that British road sign designers made was to use lowercase letters for place names. This is because when we see a sign saying Bristol, we recognise the shapes of the letters rather than actually read the text. The brain then does the rest. This is much harder to do with capital letters because they form a visual rectangle as in BRISTOL.

Another part of the designer's art is to know when should use symbols rather than words. Some signs are better represented using images because of language barriers - toilets and rest rooms being the perfect example.

Beautiful versus functional

Signage is one of my favourite design disciplines because there is no real trade off between function and aesthetics. Your sign and directions can be useful and beautiful at the same time. The science museum with it primary colours, custom typeface, and integrated design is a great example of this.

But it's the efficiency of signage which makes the difference between success and failure. Nowhere is this more evident than hospitals.

Hospitals are different to most complexes. In a shopping mall or museum, bad signage might cause confusion and delay. In a hospital bad signage might potentially cost lives. The task is usually complicated by the fact that many hospitals were not designed with this in mind. They are often an amalgamation of buildings that grew around the original hospital. They might have been formerly used for other things and then repurposed as hospitals. Only the most modern hospital buildings are designed with the flow of people incorporated into their actual design.

The word "hospital" comes from the Latin hospes, meaning stranger or guest. The word hospitality comes from the same root. My last visit to a hospital involved visiting six different parts of the building and lasted nearly 24 hours. I didn't get lost once and I don't think I am particularly good at navigating spaces.

In the end it all comes down to balance.

The NHS designed their signage with all the right techniques. Colour coding; lowercase lettering; widely spaced lettering (easier to read at a distance); words reversed out of colour panels; desaturated background colours; judicious use of symbols and an excellent use of directional arrows.

The trick is to balance out all of these various elements to produce a coherent message to the patient.

So the next time you are wandering the halls of your local hospital, shopping centre or museum, give a thought to the unsung heroes who are guiding you on your way.

Your Brand Agency logo – A power symbol, a chain, and the letter B

Creating a logo for a marketing consultancy specialising in new technology.

Your Brand Agency was the brainchild of René Battenburg, a Netherlands born businessman living and working in the UK.

His business idea was simple. Finding markets for emerging technological hardware products and vice-versa. Countries all over the world are getting involved in the current technological revolution. The idea was to find the best and most innovative products, no matter where the were from, and integrate them into the current global marketplace. His surname, beginning with the letter B, gave me a place to start.

The idea for the logo came from an unrealised concept that had been part of a previous brief. I had been playing around with a symbol which was based on the letter B mirrored. As I doodled this I began to notice a connection with the universal power symbol (itself a graphic representation of the numbers 1 and 0).

This led me to think that the symbol itself looks reminiscent of a couple of links in a chain. Eventually I came up with the idea of a chain section made up of over interlinked power symbols which would also represent the letter B.

The full-colour representation of the logo used a brushed steel surface that I had photographed from the back of an old Motorola smartphone, and then overlaid with a cobalt tone.

Kyan Makes Music – A website redesign for music composer

Kyan Laslett is a commercial composer working primarily in the TV and film industries. His website provides a portfolio of his work across various platforms.

Kyan came to me because his website had three issues. The design was overly fussy, it did not work across all devices, and although it had a content management system, that system was too complicated for for a non-developer to use (which pretty much invalidates the whole point of having a CMS in the first place).

Simplifying the visual appearance of the site made the remaining tasks easier. Minimal layouts are desirable in and of themselves. However, they also naturally lend themselves to responsive adaptation.

Each page eventually consisted of a mosaic of tiles representing Kyan's work through the years. On PCs and laptops the accompanying text would appear when the user rolled over each image. However, on tablets and phones (where there is no rollover state), the text appeared permanently underneath the images.

The CMS was tricky because the client needed to use a number of different external hosts for his Portfolio samples, Youtube, Vimeo and SoundCloud. Other posts only required still images and text. The CMS had to handle all of these smoothly while the design had to incorporate the different media seamlessly.

Why typography matters

At its heart, all design is about communication, but the simple fact is that you cannot communicate anything if you have not gotten the other person's attention. Other elements of design may grab your attention, but typography will hold it.

I can try to be the best writer I could be. I will try to hold your attention for as long as I can. But words can only go so far.

In many way , there has never been a harder time to be a writer. People's attention span's have not changed. There just happens to be a lot more distractions than there used to be.

Bad typography really doesn't help. If you want to lose your reader's attention the last thing you need to be doing is exhausting them.

There are the obviously terrible choices, like Comic Sans or Lobster. But those are just awful typefaces. Bad typography is a lot more insidious.

All graphic design is an exercise in communication – no more, no less…

If design doesn't communicate, it's not design.

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The Condition of music?

All art aspires towards the condition of music. Why? Perhaps it's because music is the only art-form which is non-representational. Music needs nothing but itself.

Emmanuel Kant dismissed music for this very reason. He called it enjoyment rather than culture.

It is important to note that not all music can be treated this way. Richard Wagner drew a distinction between abstract, or absolute music, which needed no themes or meaning whatsoever, and program music, which was thematic.

The quote at the top of this page comes from the Victorian art critic Walter Pater, who was commenting on the trend for pictorial arts to move from representational forms to more abstract forms. Music never had that need as music has no need to represent anything. What you hear is what there is.

This applies to the Beatles as much as it does to Beetheoven.

The rhythm of typography, the tonal shift of colour.

Why so many famous graphic designers started off doing music covers.

famous albums and their stories

When does illustration become design?

Can an illustration be a design, or the other way around? One is usually an exercise in expression while the other is an excercise in communication. Are those things contradictory or even mutually exclusive?

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